Refund Policy

Effective Date: 03/07/2025

We value our users and strive to provide a smooth, rewarding experience. This Refund Policy outlines when and how refunds are issued for purchases made on our platform, including Pro memberships, advertising services, and other paid features.

1. Pro Memberships

Free Trial (if applicable):
If a free trial is offered with Pro membership, no charges will be made until the trial ends. You may cancel anytime during the trial period to avoid billing.

Refunds for Pro Subscriptions:

  • Monthly Plan: Refunds are not provided for monthly subscriptions once the payment has been processed. You may cancel anytime to avoid future charges.

  • Annual Plan: If you cancel within the first 7 days of purchase and have not used premium features, a full refund may be issued upon request. After this period, all payments are non-refundable.

2. Advertising & Promotion Services

Payments made for advertising (e.g., banner ads, sponsored videos, featured placements) are non-refundable once the campaign has started or assets have been approved and scheduled.

If you cancel a campaign before it starts, you may be eligible for a partial or full refund, depending on the amount of work completed.

3. Digital Products & Downloads

All digital content purchases, including video downloads (if sold), are final and non-refundable unless the content is proven to be defective, missing, or inaccessible.

4. Account Termination or Violations

If your account is terminated due to a violation of our Terms of Service, you are not entitled to a refund for any remaining subscription time or credits.

5. How to Request a Refund

To request a refund, contact us at billing@seeworldz.com within the eligible refund window. Include:

  • Your full name

  • Account email

  • Payment ID or transaction number

  • Reason for the refund request

Refunds, if approved, will be processed within 7–10 business days to the original payment method.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Continued use of SeeWorldZ after changes are published means you accept the new policy.

Need help?
For billing or refund questions, please contact us at:
support@seeworldz.com or use the Help & Support form in your dashboard.